Services
Pre-sales service:
Product introduction: We can provide customers with detailed product introductions, help customers understand our product line, including h beam welding line, box beam production line, CNC cutting machine, welding manipulator, etc.
Customized solution: Based on customer needs and technical requirements, we can provide personalized solution customization services to ensure that products fully meet customer requirements.
Technical consultation: We have a professional technical team that can provide technical consultation services to answer customer questions and guide customers in choosing the right product.
Mid-sales service:
Product delivery: We will deliver the product to customers according to their requirements and agreements, and provide related logistics and transportation services.
Installation and commissioning: We can dispatch professional technicians to the site to provide equipment installation, commissioning, and training services to ensure that the equipment can operate normally.
After-sales maintenance: We promise to provide long-term after-sales maintenance services for customers, including equipment maintenance, repair, and replacement of accessories, to ensure stable operation of the equipment during use.
After-sales service:
Fault diagnosis: If the equipment fails during use, we will respond to customer needs in a timely manner, perform fault diagnosis and repair services.
Warranty service: For our products, we provide a certain warranty service. During the warranty period, we will provide free repair or replacement of parts for equipment quality issues.
Technical support: We can provide technical support services to customers, including remote guidance, on-site repairs, equipment upgrades, etc., to ensure that customers can solve problems as soon as possible and restore normal equipment operation.
Technical support
We can provide technical support services for equipment maintenance, maintenance, updates, and other aspects to ensure long-term stable operation of the equipment. At the same time, we can also provide support for technical research and innovation to help customers continuously improve production efficiency and quality.
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